Reference

How memen123 Handles Your Personal Data

This Privacy Policy explains exactly what data we collect when you use our lobby, how we store it, and what rights you hold over it.

Account data protectionDANA, OVO, GoPay wallet privacyYour right to access your dataClear data retention periodsContact us to update your info
memen123 How memen123 Handles Your Personal Data
DATA HANDLING PRACTICE

How We Protect and Manage Your Information

We apply standard security practices across all account and payment data. Your DANA, OVO, and GoPay wallet details are encrypted in transit and at rest. We do not retain payment credentials beyond what the transaction requires. Cookies are used for session management and lobby functionality — you can adjust cookie preferences through your browser settings at any time. Data is held only for as long as your account remains active or as required under applicable rules.

Encryption in Transit All data exchanged between your device and our servers — including OVO and GoPay payment details — is encrypted using standard SSL protocols.
Cookie Management We use session cookies to keep your lobby state intact. You can clear or block cookies via your browser settings without losing your account access.
Data Retention Limits Account and transaction records are kept only as long as needed. Once your account is closed, personal data is removed within the period defined by applicable regulations.
Identity Verification on Requests Before we action any data access or deletion request, we verify your identity against the registered account to prevent unauthorised removal of your data.
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct, or remove your personal data, our support team can handle that request directly. You can reach us through live chat inside your account dashboard, via email, or through our in-app help channel. We aim to respond to data requests within a reasonable window — typically a few business days. Players in Makassar and across Indonesia can use the same channels with no regional restriction.

Live Chat Open the chat widget inside your account dashboard to submit a data access or deletion request directly to our support team.
Email Support Send your privacy query by email and include your registered account details so we can verify your identity before acting on the request.
In-App Help Use the Help section in the mobile lobby to raise a privacy concern, check the status of a deletion request, or update stored account details.

Privacy Policy Questions Answered

Here are the questions we hear most often about how your data is handled on memen123. If your question is not covered below, reach out via live chat or email — we will get back to you within a few business days.

We collect your name, email, phone number, and the e-wallet details you use — DANA, OVO, or GoPay. Device and session data is also logged for security purposes.

No. Your DANA or OVO account details are used only to process the specific deposit or withdrawal you initiate. We do not share wallet data with advertisers or unrelated third parties.

Submit your request via live chat or email with your registered account details. We will verify your identity and send a data summary within a reasonable timeframe.

Yes. Contact our support team through live chat or email, and we will process your deletion request after verifying your account identity. Retention obligations under applicable rules may apply.

Cookies keep your session active inside the lobby and help us understand how the platform performs. We do not use cookies to build advertising profiles for external networks.

Data is held while your account is active. After account closure, personal data is removed within the period defined by applicable regulations — no indefinite retention.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.